Apple recently released a statement admitting that its newly launched iPhone 4 do have problem relating to signal-strength.
Apple said that an inaccurate algorithm was the cause of plummet in the iPhone 4’s signal bars. It added that it causes more signal problem when the handset is held in a particular way. Earlier also, chief executive Steve Jobs had blamed improper handling for the poor reception as the reception issue was linked to the wraparound antenna unique to the iPhone 4.
Apple is reported to have claimed that email communication between CEO Steve Jobs and a customer over the iPhone 4’s reception issues is counterfeit.
The email conversation had initially been printed July 1 on the blog Boy Genius Report, and features Jobs attempting to calm a crazed, self-described “Mac fan.”
The incident is cited to force Jobs to give away with his recently developed practice of responding to customers’ and developers’ emails with his personal one-line notes.
On Friday, Apple issued a letter officially admitting the iPhone 4 has flaws, uncovering that problems are due to signal-strength formula and not triggered by the antenna design.
Many have complained that the iPhone showed a patch service, witnessing sudden inflating signal strengths along with a deteriorated reception.
Recently, Apple acknowledged that there is some problem in the recently launched iPhone 4. The Company made the revelation in a statement on Friday.
Apple said that the formula that it was using to measure the signal strength, based on the number of bars shown on the phone, was faulty.
The Company also shielded its antenna design, which has received severe criticism from both the users and the analysts. Apple went a step further by saying that the wireless performance of iPhone 4 was "the best we have ever shipped ".
Scarce supply of the much-hyped Apple's iPhone 4 has been disrupting its sales in the UK.
Some of the major network providers including T-Mobile and Three are yet to start selling the device. Orange, O2 and Vodafone are also facing shortage of the iPhone 4 supplies.
Customers are flocking to Apple's online store only to be told that they would have to wait for at least three weeks to get the much-awaited device.
Apple's flagship Regent Street store said that there were no handsets available in any of the firm's UK stores.
Apple admitted on Friday that that there was something going wrong with it’s newly launched iPhone 4 signal-strength.
Apple blamed an inaccurate algorithm for causing plummet in the iPhone 4’s signal bars. It said the inaccurate algorithm causes more signal problem when it is held in a certain way.
The iPhone 4 owners have been complaining about poor reception. Earlier, Apple said that the poor reception was the result of improper handling of the phone as the reception issue was linked to the wraparound antenna unique to the iPhone 4. The problem was even named as 'Death Grip'.
Apple and AT&T are encountering a fresh problem these days. The iPhone 4 was launched by Apple recently .Though the sales of the product have been at an all time high, customers have cited problem due to its antenna, which is built into the side of the phone. Apple had called this a "genius design".
But, the design was not as brilliant after all, as the users complained that when the bottom left of the device is covered, than the signals are not properly received.
Steve Jobs, Apple’s CEO, who has been denouncing the complaints of the customers, over the antenna issue in iPhone 4, took as dramatic turn when e-mail link went public recently.
The company officials’ are now saying that the particular chain of emails is forged.
The customers sending across their e-mails to the official id of the CEO, told, that they have been seeking information over everything related to the phone ranging from antenna design to the Web usage.
Two of the users of iPhone 4 in Maryland have filed a class action suit against Apple and AT&T, as they complain over the inconvenience caused in the iPhone 4 antenna.
The suit filed in Maryland court on Wednesday, has taken into account the alleged warranty claim violation by Apple and AT&T.
The users have claimed that the companies defrauded them by misleading them. They also said that the duo produced false information for them.
In addition, two residents, one from New Jersey and the other from Massachusetts, have filed similar complaints against Apple and AT&T in California.
It has been reported that the Multinational Corporation, Apple Inc. is searching for three antenna engineers, who expertise in the area of mobile phone devices.
Last Thursday, iPhone 4 finally reached the markets and people started purchasing it, but their excitement turned to a big shock when the users discovered signal problems in it.
Users of iPhone 4, who are left-handed, are facing the problems more than any other users.
According to them, if they keep their hand on the lower left side of the phones or if they cover their phone from the left side, the signals go down.
If the Apple iPhone does not migrate soon to Verizon Wireless, the world will spin off its partnership. Those 2012 doomsday forecasts will prove to be true. Antidepressant usage amongst iPhone-craving Verizon clientele will increase madly.
There is no need to worry that much and keeping back those pills will be a better idea. Due to months of rumors, rumblings, and rants, which also includes this week's unclearly sourced scooplet from Bloomberg, it roughly seems like a done agreement: The iPhone will at last unlock the shackles of AT&T exclusivity and come to Verizon.
Apple has reportedly instructed its staff not to provide iPhone 4 owners with free accessories to help them resolve poor reception problems.
According to the Boy Genius Report, Apple has forbidden staff from offering iPhone 4 owners a free case that could resolve the problem of poor reception.
The leaked internal memo reads, "We are not appeasing customers with free bumpers. Don't promise a free bumper to customers."
Reports suggest that some white iPhone 4 sets appeared in the UK Apple stores; however, there were not sufficient units of the so-called revolutionary product.
Sky News claimed to have seen the white iPhone 4 in the Regent Street Apple Store. The reports surprised technology-lovers as Apple has launched the white version of the iPhone 4 in the market. The company recently announced that the white version of the iPhone 4 would not be available for purchase until the second half of July.
On Monday, Apple revealed that it has marketed 1.7 million iPhone 4s after their launch last week. Apple said that this is the most flourishing launch that has ever taken place.
The iPhone 4 is being sold at many stores across the world. The people who are buying the product online have been told that they will get it in three weeks.
Apple CEO, Steve Jobs, said in a statement that the Company is apologetic to the customers who do not get the product on time because there is a shortage of supply of the product.
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