Californian-based computer giant Apple issued a statement last week admitting that that recently launched iPhone 4 had an issue with reception.
Apple said the issue emerged due to a faulty algorithm that causes decline in the iPhone 4’s signal bars. The computer company added that the faulty algorithm causes more signal problem when the phone is held in a certain way.
Many of the iPhone 4 owners have been complaining about poor reception. Earlier, Apple said that the poor reception was the result of improper handling of the phone as the reception issue was linked to the wraparound antenna unique to the iPhone 4.
The reception problem, which was named as 'Death Grip', causes signal strength to decline by four or even five bars. The company said that they were taken aback to find that the formula they were using to calculate how many bars of signal strength to display was totally wrong and bogus indicators mislead users into thinking that they had greater signal strength than they actually had.
Commenting on the issue, Apple said, “Their big drop in bars is because their high bars were never real in the first place.”
Apple further said that it was preparing to update iOS 4 in the coming few weeks to fix the problem.
The iPhone 4 didn’t lose its popularity, despite the reception problem. Apple claimed that it sold more than 1.7 million units of the iPhone 4 in the first three days of its global launch on 24th of June.