High return rates forced electronics giant Dixon's Retail to roll back Toshiba's Folio 100 tablet from stores, including Currys and PC World.
At the weekend, the management told Dixon Group staff to keep the tablet on shelves, but to raise its price from £329 to a whopping £999. The move was not taken make huge profits. It was just a way to discourage further sales, and to avoid high return rate.
Consumers of the Folio tablet, which was made available to consumers earlier this month, had been complaining against Flash playback and some other issues. The issues eventually forced the retailer to roll back the tablet.
Commenting on the issue, Dixon's spokesman Simon Branney said, “We have taken the Toshiba Folio off sale temporarily as we have had a high level of returns and we do not want to give our customers a bad experience of what is actually a very good product.”
Branney added that they were working with Toshiba and would be able to solve the issue very soon.
The Folio 100 runs Android 2.2 operating system, and features a 10-inch screen, an Nvidia Tegra 2 processor and WiFi. Toshiba is also planning to introduce a 3G version of the tablet early next year.
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