GPs in Wales are reported to have been called for improving the flawed appointment systems, so that it is easy for the patients to make appointments. The current appointment system is revealed to cause a spate of problems not only for patients but for doctors also.

The major issue cropping up is that patients seeking to get an appointment have to repeatedly make calls, the British Medical Association's GP committee, GPC Wales, claimed. The committee has urged that a one-call system should be introduced so that patients can make appointments is a hassle-free manners.

The request made by Dr David Bailey, chair of the Welsh GP committee (GPC), for overhauling the appointment booking systems has been highly honored by the Welsh Assembly Government.

The move emerged following the revelations of the annual GP access survey that claimed that over 25% of the patients seeking an appointment face problems while making advance appointment and consequently could not see their doctor.

“In the opinion of GPC Wales, this is no longer an acceptable practice in 2010 and we would like to ask all Welsh practices to support a policy of 'sort it in one call' for patients ringing for appointments", said Dr David Bailey, Chairman of GPC Wales.

A Welsh Assembly Government is reported to be working in conglomeration with GPC Wales to improve the system.